Formal and Informal Communication with Best Examples
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Formal and Informal Communication

What is Formal Communication?

Formal communication is the process of sharing information between two or more people. It is often used in a structured and professional manner in business settings. Because we use it during presentations, meetings, and formal settings, such as offices, businesses, and institutes.

Formal communication follows a set of rules or guidelines. We can include specific language, maintain eye contact, and avoid slang or jargon. This type of communication is usually less personal than informal communication. So, it is often used to convey information that is important or sensitive.

While formal communication can be an effective way to share information officially, so, it is important to keep in mind that not everyone responds well to this type of communication. Some people may find it to be too formal or rigid and may prefer a more informal or relaxed strategy.

Formal communication is typically used in professional or academic settings. It is characterized by its use of specific, often technical, language. Formal communication is usually more planned and controlled than informal communication.

Formal Communication
Formal Communication | Image Source

What is Informal Communication?

Informal communication is communication that takes place outside of formal channels. It is often quicker and more efficient than formal communication. But it can also be less reliable because of its informality.

Informal communication often happens between people who know each other well, such as friends, family, or co-workers. This type of communication is often less structured than formal communication. And it may take place in person, in chit-chatting, over the phone, or online.

Informal communication can be a great way to build relationships and trust. It can be an essential part of a company’s culture. But, it is also important to be aware of the potential pitfalls of informal communication. When information is not accurately conveyed, it becomes unsuitable to use informal communication channels.

Informal communication is more personal and casual. It often happens spontaneously and is less structured than formal communication. This type of communication is often used in social settings.

Informal Communication
Informal Communication | Image Source

Formal vs Informal Communication Examples

Formal communication is typically more structured and professional. While informal communication is more relaxed and personal. Here are some examples of each:

Formal Communication Examples

  • A business email
  • A cover letter
  • A resume
  • A formal report
  • A research paper

Informal Communication Examples

  • A text message
  • A tweet
  • A Facebook post
  • A blog entry
  • A casual conversation

Formal vs Informal Communication Channels

There are two types of communication networks: formal and informal. Formal communication networks are those that an organization or company develops to help communication between its members. This type of network is typically hierarchical in nature. These messages flow from higher-level members of the organization down to lower-level members.

Informal communication networks are not established by an organization or company. Instead, they emerge spontaneously as people interact with each other. These networks are typically more horizontal in nature. These messages flow between people at the same level of the organization or company.

Formal and Informal Communication Differences

No.Formal Communication Informal Communication
1.Formal MediaInformal Media
2.LettersFace-to-face discussions
3.Flyers and bulletinsTelephonic conversation
4.All-employees mailingsE-mails
5.FaxesInstant messaging (chat)
Formal and Informal Communication Differences

Formal communication is defined as messages that are transmitted through an established and recognized channel of communication. It is usually characterized by its content being carefully planned or organized and its delivery being controlled. The purpose of formal communication is usually to convey messages that are important or that we need to deliver to a large audience. We use Formal communication usually in settings such as business communication, schools, and government organizations.

Informal communication conveys messages without using an established or recognized channel of communication. Informal communication is usually characterized by its content being spontaneous or unplanned and its delivery being uncontrolled. The purpose of informal communication is usually to convey messages that are not important or that we do not need to deliver to a large audience. We use Informal communication in settings such as homes, social gatherings, and among friends.

Final Thoughts

There are a few key differences between formal and informal communication. Formal communication is usually more structured and follows specific rules. While informal communication is more free-flowing. Formal communication is also usually more formal in tone. While informal communication can be more personal.

Another key difference between formal and informal communication is that formal communication is often more carefully planned and thought out. While informal communication is often more spontaneous. Formal communication is also generally more focused on delivering information. Whereas informal communication is often more focused on building relationships.

By Waqas Sharif

Mr. Waqas Sharif is an English Language Teaching (ELT) Professional, Trainer, and Course Instructor at a Public Sector Institute. He has more than ten years of Eng Language Teaching experience at the Graduate and Postgraduate level. His main interest is found in facilitating his students globally He wishes them to develop academic skills like Reading, Writing, and Communication mastery along with Basics of Functional Grammar, English Language, and Linguistics.

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